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FAQ

  • How do I access the presentations post event?

    Available presentations will be uploaded to the virtual marketplace and networking platform. You will be able to watch sessions on-demand at your leisure, and ask your questions in our live discussion forums for a full 30-days post event.

    Please note that not all presentations maybe available on-demand, as some speakers request that their sessions aren’t recorded or shared.

  • Changes to the agenda

    Occasionally speakers and content may change before the event date due to policy updates or speaker unavailability. We will always try to keep this to a minimum.

  • Cancellation policy

    Cancellations must be received in writing by replying to the booking confirmation email a minimum of 30 days before the date of the conference and will be subject to a £99+VAT administration fee. Cancellations received after this time or not put in writing will be subject to the full delegate fee, which will also be charged in the event of non-attendance. Substitutions may be made at any time by replying to the booking confirmation email.

  • How will Covid-19 affect this event?

    We will be taking all sensible steps to ensure the conference proceeds safely and successfully and are closely monitoring the situation. In cooperation with our venues and in consultation with our supporters we have decided to make this year’s event fully virtual.

    All attendees will have access to the presentations, discussions, networking and a host of other features on the event day (25th November) and for a full 30-days afterwards. For more information about our virtual marketplace please click here.

  • Where is the event held?

    The event will be held online, via our new virtual event platform. With it, you will be able to book 1-1 meetings with other attendees, view all speaker presentations, take part in live debates, and pre-submit your questions to speakers around topics of your choice.

    All of this is accessible on the day of the event (25th November) as well as for 30 days afterwards, along with bonus post-event content, interviews and discussion forums to ensure you get your most pressing questions answered and meet the people that matter most for you.

  • Is this conference open to the private sector?

    Delegate places are only available to public sector delegates, with a very small allocation of private sector tickets available. The majority of private sector attendance at the event is made available through exhibition and sponsorship options. Speak to a member of the team here for more information.

  • Add us to your safe senders’ list

    To make sure you receive our emails with speaker content and important event updates please add us to your safe senders’ list. Instructions can be found here

  • What’s included in the price?

    The price includes:

    • All content sessions, live on 25th November, including keynotes, seminars and streamed content
    • Networking app to pre-schedule your meetings with any speaker, exhibitor, or attendee
    • Virtual exhibition floor to meet suppliers and network with other visitors
    • All available presentations post event
    • Live discussions, interactive polls and speaker Q&A sessions

    All of this will be available on the event day, and for 30-days afterwards so that you can continue the debate even once the conference is over.

  • How do I pay for my ticket?

    When you complete the booking form you will be given a choice between two payment options – either by invoice or credit/debit card. If you operate a PO system, you can either provide this at point of booking or within seven days of the booking date.

  • How do I register?

    You can book your places via this website or by calling a member of the team on 0203 770 6557.